Inching towards a new Healthcare software as a service? Want your consumers to have a one-stop shop for all their healthcare troubles? Then you have to pay extra attention to the services you provide.
Do you use all the services to cater through different software? Or do you want it all integrated into one master digital space?
If you are having a difficult time finding an answer to all these questions, then you have reached the right place. In this excerpt below, we will be discussing the different services you should add to your new healthcare service, especially if you want to brew loyalty among your customers and provide them with well-integrated software unlike any other.
Nowadays, every customer requires automation. They are tired of going to ten different places in hopes of finding answers. They are likely to reach out to a business that is asking them to click once, and their medicines are at their doorstep!
Now, considering there are so many services out there, it could be a little difficult to navigate through the important ones, so here is a list based on surveys from patients themselves.
Upon asking a few regular healthcare consumers, here are a few services that have come up as must-haves to consider healthcare software from a business.
It is not just their lack of time or unwillingness to go to a drug store, but local drug stores have one big drawback. They are often unable to get the exactly prescribed medicines from these stores, especially if they do not have a prescription from a recommended doctor in ties with the drug store service provider.
This is why telemedicine has found itself at the top of the list. Especially during emergencies when patients are quite desperate for medicine, waiting for the local drugstore to restock could be tiresome.
However, there is also a trust element to receive the medication from the healthcare provider they just had their checkup from, aka your healthcare conglomerate. Therefore, telemedicine is a must.
Tracking one’s health through technology is quite the trend now. People are finding ways through technological innovation like fitness watches, and bands. Especially for health-conscious individuals who are careful about every heartbeat and increased oxygen level.
At times like this, health tracking service is also finding its place in healthcare requirements. A good part of an integrated health tracking service is you can connect one’s tracked health through notifications.
This has two major benefits:
Another bigwig in the digital health circle and something almost everyone wants. Whether to find quicker solutions during medical emergencies or the comfort of personalized consultancies, this will always remain on the top list of digital healthcare requirements.
These online consultations are also becoming a boon for people to seek therapy for mental health disorders. For women to seek reproduction guidance and preventative measures (especially when birth control can be delivered at one’s doorstep).
On the other hand, these consultancies are helping consumers to choose their own doctor based on their expertise and, most importantly, online patient reviews. Overall giving them a chance to have a customized treatment option.
In order for you to have this in your healthcare software as a service, you also need to streamline uploading medical records and prescriptions, all the while securing every HIPPA guideline.
Secure Messaging and Communication: Provide a secure messaging system for secure communication between patients and healthcare providers. This feature allows patients to ask questions, request prescription refills, and receive follow-up care instructions.
Especially when certain healthcare conversations have to be discreet (cues, serious mental health diseases, reproduction, and sex-related consultation), the telemedicine service might help the consumer to directly order contraceptive pills and tools, and antidepressants from the application itself, but again they might opt for secure, discreet delivery to their doorstep.
Suppose one item patients are notoriously known for losing their previous prescription. It is indeed a nuisance to call up a doctor every two months to write the same medicine because every drugstore refuses to give it to them without a proper prescription.
Healthcare software should have the necessary measure to add a securely stored prescription with the date and doctor’s number. This will provide patients an ease to access, and in case of any confusion, they will know which healthcare professional to consult.
Again this will require high-security functionality to secure prescriptions by every user in the database without them fearing a breach.
This will take heck-ups from home to a new level. Albeit complicated, this healthcare software service will put both parents and doctors at ease. They will be able to get accurate vitals and data for their respective patients, making it much easier for them to carry forward live medical supervision.
There are a plethora of diseases out there where patients find it difficult to reach the hospital or doctor’s clinic for consultancy. They could be put on bed rest due to complications, but an immediate diagnosis is important. At times like these, a digital clinical diagnosis service will be a savior for all.
Here is how you can find the right healthcare software service provider for your launch. Someone who can help integrate all the above-mentioned services, along with providing technical support at all times like healthcare software development – Jelvix – can provide.