Issue 8 2024

Small Business Awards 2023 | 19 Issue 8 2024 | 19 Building the relationship between property owners and useful data is key to optimising the business for everyone involved. OpticWise noticed that for technological property solutions, property owners were relying on thirdparty vendors and therefore not exercising control over their own crucial intelligence and digital infrastructures. Its solution is an ownership model which collates data from such sources as HVAC, BMS systems, and beyond, centralising it in an interoperable data warehouse. Once property owners have unhindered access to their data and digital assets, this provides the basis for pivotal analytics which optimise operations. OpticWise designs a property’s full digital infrastructure, including scalable, future-proof connectivity networks for people, devices, and systems. The company partners with major providers to design the ideal interplay of digital systems for seamless operation and data provision. Leading expertise in the integration of IoT devices and sourcing the best private broadband underscores the team’s knowledge of all things digital and how to leverage relevant tools for revenue optimisation and a streamlined tenant experience. “OpticWise is turning connectivity from a cost centre into a revenue generator. We realised that property owners could profit directly from their digital infrastructure. By offering premium services and leveraging advanced data-driven solutions, property owners can significantly increase income.” A cornerstone of the company’s mission is future-proofing commercial properties. Implementing a modern, centralised digital infrastructure allows for continuous upgrades & tweaks, and negates the inefficiencies of legacy systems. With OpticWise, asset values and operations are no longer constrained by fractured data communications. Thanks to centralised systems, downtime is minimised, performance is maximised, and property owners have the tools to make fully informed decisions. Data insights and AI-driven operations are the future of property operations, easing management burdens and offering enormous benefits to every stakeholder. It’s the smart, cost-effective solution which constantly generates further solutions. CEO Bill Douglas expresses pride in the team, which enjoys the company’s culture of trust and open communication. OpticWise acknowledges the need to empower, hear, and celebrate every one of its voices to drive improvement and learning. Integrity permeates every level of the business, as the team ensures stakeholder satisfaction, compliance, and robust corporate governance policies. Bill’s advice to professionals within the industry reflects the company’s values. He urges them to “build relationships with clients, listen to them, help solve their problems, and learn together.” OpticWise’s success stems from the instrumental blend of commitment to clients’ needs and relentless research into emerging trends and technologies. “We actively pursue strategic partnerships with leading technology providers and industry innovators to enhance our service offerings and our clients’ operational improvements.” These partnerships enable property owners to benefit from market-leading, safe, and importantly, sustainable solutions. Eco-friendly technologies and minimised downtime translate to eco-friendly property management, and seamless digital experiences are therefore an emerging pillar in the shift towards continuously improving operations. An element of the business’s success is the entrepreneurial spirit of Bill Douglas, who has a storied history of founding, acquiring, and successfully exiting multiple business. Holding a degree in mechanical engineering from Georgia Tech and a advanced qualification in AI business strategy from MIT, he boasts a winning combination of technical and business expertise. He is a proud father, fitness enthusiast, and enjoys the business’s place as a truly innovative property technology solution. OpticWise is the digital property management solution of the future. It brings newfound convenience and profit generation to otherwise outdated modes of working. Multi-family communities across the US will thank any property owner for investing in this new infrastructure and joining the revolution. Contact: Bill Douglas Company: OpticWise Inc. Web Address: www.opticwise.com Commercial properties have been managed much the same way for many years, and this industry has seen a startling lack of innovation. In the face of evolving challenges and renter expectations, it is important for property owners to feel empowered to leverage every tool to better theirs and their clients’ renting experience. For both office and residential spaces OpticWise is helping property owners take control of their data and digital infrastructures to optimise operations, improve tenant satisfaction, and increase net operating income. Best Muli-Family Community Solutions Provider 2024 – USA

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