iwoca Research Reveals Top 5 SME Concerns in 2023

Posted on 3rd April 2023

As the Chancellor unveiled a raft of economic measures in the recent Spring Budget, research from small business lender iwoca reveals the top concerns of SMEs
Topping the list: a third (32%) of finance experts say that SMEs are most concerned about increased business running costs
Brokers also highlight SME concerns around having to close their business as well as dealing with higher interest rates (11% each)

As Chancellor Jeremy Hunt announced measures intended to lift the UK economy in the Spring Budget,data from iwoca highlights what small businesses were most worried about as they entered 2023.

Small business lender iwoca’s latest SME Expert Index data – based on UK finance brokers who submit over 2,000 SME finance applications a month – reveals a third of experts (32%) report increased business running costs as small businesses’ top concern. The Budget statement contained a number of measures which touched on these worries.

Also featured in the top concerns list were higher interest rates, and having to close the business (according to over 1 in 10 brokers respectively).

Top SME concerns (full data here)

1. Increased business running costs, 32%

2. Recession, 12%

(=)3. Having to close their business, 11%

(=)3. Higher interest rates, 11%

4. Access to finance, 9%

5. Ability to hire or retain staff, 7%

Whilst inflation is set to fall over the course of the year, SME owners may see other costs rise as Corporation Tax increases to 25%.

Fifth on the list of concerns was the ability to hire and retain staff (according to 7% of brokers). The Chancellor introduced a raft of measures encouraging workforce participation in the Budget, through expanded access to childcare and skills training for over-50s. Although this could be a concern for some SME owners (and is a priority for the Government), it doesn’t seem to be as much of a priority for the segment of business owners when surveyed for iwoca’s Q4 SME Expert Index.

Colin Goldstein, Commercial Growth Director at iwoca, said: “Small and medium-sized businesses across the country are searching for financial support as they endure uncertainty. Whilst forecasts tell a more positive than expected story for the UK economy this year, the reality on the ground for many SMEs will still be difficult, characterised by high costs and reduced consumer spending. Access to finance during this period becomes even more vital to keep them on track.”

SME Expert Index

This SME Expert Index from iwoca provides a snapshot on what’s driving small business owners to borrow, the trends seen in the types and value of finance being accessed, and how these patterns change as the country navigates economic shifts in the market. iwoca publishes this index every quarter to capture the experience of brokers working with small businesses.

iwoca is reaching 3 million businesses across the UK and Germany through its embedded lending technology, which allows businesses to access loans through a range of platforms such as accountancy software apps and digital neo-banks. As well as its original Flexi-Loan, the lender offers an omni-channel B2B payment solution (with built in B2B BNPL) – iwocaPay, and a Revenue Based Loan, where repayments are a percentage of a business’s monthly sales. The company offers free mental health support for all small businesses in the UK, in partnership with online therapy platform Spill.