Established in 2017, Homes2Homes is a highly reputable estate agent providing competitive sales, lettings, and property management services to match every need of its clients. With a ‘treat every home as if it’s your own’ approach, it prides itself on delivering unparalleled levels of service, professionalism, and transparency to ensure a smooth, attentive, and seamless lettings and management process for landlords and tenants alike.
Located in Toddington, Bedfordshire, Homes2Homes’ aim is to be the best at what it does in order to make sure that not only its clients are happy, but also everyone working at the business. With a proven track record, many referrals, and renewal tenancies, it quickly became the preferred property agent in its village, while also serving the rest of Bedfordshire, Hertfordshire, Buckinghamshire, and London, along with multiple boroughs throughout the east of England.
Director of Homes2Homes, Mumin Muqtadir tells us about the benefit of the business’ location in the south of England: “The main benefit of being based in the south is that there are a lot of new developments around. This has led to us managing a full block of flats. Also, people are selling their current homes to buy new ones, which means more management contracts are coming through.”
Homes2Homes’ popularity is shown through a long list of five-star reviews from clients, tenants, vendors, and buyers, with the agent understanding the importance of reviews and how they have helped it to gain more and more customers. People value a business with top reviews, and Homes2Homes’ reviews show just how above and beyond it is willing to go in order to get the job done – whatever the job may be.
One delighted client comments, “Homes2Homes are brilliant. They have been managing my six properties now for over three and a half years. I cannot fault them; they are outstanding. I recommend them to everyone. They were very fast in getting my properties let to. I have attended my properties recently and they have been kept in excellent condition.”
Another client shares, “Homes2Homes are an exceptionally outstanding estate agent. In all honesty, with them being a small agency, I didn’t think they would be able to sell my property, but they did and they did fast. I recommend them highly now to all my friends and family. Always speak to Mumin or Naomi – They get the job done.”
A third client says, “I purchased a property from Homes2Homes. From the initial viewing and up to the completion day, I had regular updates via email and telephone. In my opinion, good old-fashioned values and courtesy. Homes2Homes certainly out-performed one of the national estate agents who sold my original property.”
Contributing to such outstanding service from Homes2Homes is the culture of teamwork that is upheld within the team. Each and every employee makes an important contribution to the agent’s offering, always working together to ensure clients get the best results and that they are satisfied with their experience. The team works hard to make sure that both tenants and landlords realise the maximum value and benefit, supported by the company’s extensive database of desirable applicants.
All of Homes2Homes’ staff are trained and given the same opportunities to develop and grow within the business. Mumin says, “It’s essential for me to ensure that everyone is treated with the same respect and fairness, as this essentially then feeds into working together as a team. I ensure that staff understand what we can do for customers, so they feel confident when picking up queries and being able to sell our services.”
When it comes to adding new staff to his team Mumin says, “It’s important for me to look for someone who is passionate with their work, has a growth mindset, and is an honest and hardworking individual.”
Now, Mumin and his team’s plans for the remainder of 2022 are to open two franchise offices in order to expand the business in the future through franchising. Mumin will also be looking to expand the business by recruiting and opening offices in other regions, for example, there are prospects up north in Harrogate that are yet to solidified.
Indeed, Homes2Homes has proved itself worthy of the title of Best Unique Property Agency – Bedfordshire, between its extraordinary work, sterling reputation among customers, and great ambition for the future. We are truly rooting for the agent and look forward to seeing its continued success.